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Troubleshooting Tips | Vape Australia

Is your vape not working? here's some tips to get it started again, stop leaking, lights flashing and more!

My Pods keep falling out of the device! How can I Fix It?

If you're finding your Caliburn G pods are falling out of the device, its mostly likely because one of the sides (where you insert the pod) has slightly moved outwards ever so slightly - less than 1mm. To fix it, give the top of the device where you

How to maximise the lifespan of your vape pod coils

Some quick tips to maximise the lifespan of your replacement pods/coils are.

My Vape device stopped charging, what do I do?

Make sure your charger is connected to a decent power source.Check that the device is making a secure connection to the mini USB cable or charging dock.If possible, try using a different charger. If your pod vape device still doesn’t charge please co

My vape device continuously activates even when I'm not using it?!

In buttonless (draw activated pod systems) Residue or debris on the connectors  of the pod or inside the pod device can cause a connection issue that confuses the draw activated sensor.

My pod vape is leaking when I vape it

Minor leaking from a pod device is not uncommon during use but shouldn't continue for extended periods of time. If your pod device is leaking slightly or spitting, you can continue to use it, but wipe off the residue eliquid before inserting back int

My pods arrived with leaky residue in the packaging, what do I do?

Prefilled pods subject to a drastic altitude change (like airfreight) may experience a minor amount of condensation or leakage. If your prefilled pod has leaked, it's best to avoid direct contact with the eLiquid. If you get eliquid on your hands, si

My Pod Vape device stopped working, what do I do?

Clean the pod connectors using a paper towel to wipe away any residue or debris in both the device and pod.Insert the pod the opposite way (180 degree rotation) if applicable to the device you are usingTry using a different pod in the deviceRemove th